CVC/CVV2 is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/Mastercard,
the three-digit CVC/CVV2 number is printed on the signature panel on the back of the card immediately after the card’s account number.
Please contact the merchant directly for any inquiries regarding :-
Please, contact the stores where the purchase was made.
The store is responsible at all times for any queries relating to the payment and fulfillment of your order.
Their contact details should be displayed on their website, or the store purchase receipt and on the transaction
confirmation email. As a Payment Service Provider we only provide stores with the ability to accept card payments
securely over the Internet. We do not handle the goods and we are not authorized to cancel orders or give refunds.
Payhalal is a Payment Service Provider that enables businesses with an online store to accept credit card, Internet Banking
and e-wallet payments securely over the Internet. It is the online store’s responsibility to confirm acceptance of your order,
the delivery timescale, and to handle any queries you may have related
to the payment and fulfillment of your order. You may check the delivery policy on the online store’s website.
This could be for many different reasons; however,
Payhalal is not informed of the exact reason why the transaction has been declined.
Reasons why your payment was declined include:
Identification Card Copy
Front Page of Bank Statement
SSM Copy *Optional
Halal Certificate *Optional
Request URL is a page at merchant’s website that passes parameters for a payment page request to Payhalal.
Response URL is a page at merchants website that accepts payment status from Payhalal after the transaction.
You can use any valid credit card for integration purpose. Details required: credit card number, expiry date, CVV number and the card holder’s name.
Please send an email to [email protected] or to contact your account manager to request these changes.
With minimum RM 5.00 amount.
Below are the common error messages returned and their respective descriptions :
Do not disconnect the Internet.
Do not close the web browser while transaction is being processed.
Do not click “Back” button on the web browser to avoid duplicate payment.
Contact your credit card issuer bank to check whether the card can be used for online purchases
If your card is missing, let us know immediately. We’ll block your card right away send over a new one on the same day.To report a lost or stolen card, call us at (406) 555-0120.
It only takes a few minutes to register your FREE PayHalal merchant account.
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